Svetlana is a Research Software Quality Assurance Coordinator in the MEL Team at ICARDA, based in Uzbekistan. Starting with assessment of user needs, she coordinates the development and quality control for digital products, acting as a liaison between clients, donors and development teams across the globe. In addition to a user-centric approach, Svetlana also works closely with the corporate functions to ensure alignment with internal procedures and policies. Her main motivation is to deliver technologies that have positive impact on research and society. Svetlana’s previous work experience includes full event life cycle ownership from planning to post-event evaluation and reporting stage; digital conferences organization, and supervision of joint cross-functional projects.